You will be required to fill in the Admission form based on which the Main Reception will assign you an in-patient number. Upon registration, you will be issued two visitor's passes (A 24-hrs special pass will be provided to Super Deluxe Room, Deluxe Room and Single Room patients only). Preserve this card safely throughout your stay. You are requested to return the card at the admission counter after discharge
International patients are to submit passport at the main reception
The cashier will accept the requisite deposit against the reservation number, at the cash counter on the ground floor. The accepted mode of payment is by Cash/Demand Draft/Credit Card/Debit Card. You may also pay by Cheque, if your stay is at least for three working days. We also accept foreign currencies $, £, € etc.
All admissions are routed through the Emergency department, which is open 24 hours, everyday.
Your consultant will explain to you the nature of your patient's illness and the treatment planned. Please read the admission form and consent forms given out prior to your admission and sign them thereafter. Please do not hesitate to ask any questions if you find the information inadequate or vague.
Once booked for an operation, cancellations for the OT can only be made after approval of Medical Superintendent/Registration and booking office. Refunds, if any, may be collected from the cashier.
Always ask your consultant for approximate expenses that you are likely to incur during your hospital stay. This will help us avoid any embarrassment.
| Credit Patients: |
- You are requested to submit a Company letter of Authorization.
- If you have a Health Insurance card, a photocopy (of both sides) of the same is to be submitted at the time of admission. For planned admissions pre-authorisation is requested to be obtained.
- Cashless facility will be available subject to the approval of the respective TPA. In case of Denial of Authorisation from the TPA, payments are to be made by you in Cash/ Credit card/ Demand Draft at the time of final settlement.
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| Discharge: |
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| Miscellaneous: |
- During your stay if you have not received any intimation of the amount accrued to your account, kindly contact the Indoor Billing Department on the first floor.
- All transfers will be with effect from 12 noon.
- Schedule of deposits, bed charges and operation theatre charges are subject to change without prior notice
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| Meals: |
- A variety of therapeutic and normal diets – both Indian (Vegetarian) and Western (Non-vegetarian) are served by the hospital kitchen. You are advised not to get food from outside.
- You may contact our Dieticians, if you wish to avail of a diet plan, prior to your discharge.
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| Clothing: |
- You will be provided with hospital clothing.
- You are not permitted to wash your clothes in the hospital.
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| Do's and Don'ts |
- You are requested not to bring valuables like ornaments, mobile phones etc with you to the hospital. The hospital will not be held responsible for any loss.
- Unclaimed items found in the hospital premises must be handed over to the Chief Security Officer.
- In case of theft or loss, the Sister-in-Charge of the ward and the Security Officer should be notified immediately.
- Please do not bring flowers.
- Use of mobile phones is not permitted in areas such as the Intensive Care Units, lobbies of ICUs.
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| Hospital Coordinator's Desk/ Guest Relations |
- Please contact the Hospital Coordinator during working hours for any assistance.
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| Ambulance Service: |
- You may contact the Main Reception to avail of this service.
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| Telephone Facilities: |
- For your convenience Single/ Deluxe and Super Deluxe Rooms are provided with telephones.
- STD and ISD calls can be made on request in writing to the operator, duly authorized by the ward sister in charge. These calls will be charged to your bill.
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| Railway/Airline concession forms: |
- Cancer patients may avail of these forms. These may be collected from the main reception staff on the ground floor.
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